Last Updated: July 2, 2025

Welcome to the Terms of Use for Mobbace Private Investigators (“Mobbace,” “we,” “us,” or “our”). These Terms of Use govern your access to and use of our website (www.mobbace.com), our investigative services, and any related content, features, or communications (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms of Use. If you do not agree, please do not use our Services.

1. Acceptance of Terms

By accessing our website, submitting inquiries, or engaging our investigative services, you acknowledge that you have read, understood, and agree to these Terms of Use, as well as our Privacy Policy. These Terms apply to all users, including visitors, clients, and third parties interacting with our Services.

2. Eligibility

Our Services are intended for individuals and entities who are at least 18 years old and legally capable of entering into contracts. By using our Services, you represent that you meet these eligibility requirements. Mobbace does not provide services to minors or individuals under legal guardianship without verified consent from a legal guardian.

3. Scope of Services

Mobbace Private Investigators is a licensed, professional investigative firm offering lawful services, including but not limited to:

• Infidelity investigations

• Missing persons investigations

• Corporate due diligence

• Fraud investigations

• Surveillance services

• Background checks

• Legal support services
  
  

All services are conducted in strict compliance with state and federal laws, and we reserve the right to refuse any request that violates legal or ethical standards. Specific terms for investigative services will be outlined in a separate client agreement upon engagement.

4. Use of the Website

4.1 Permitted Use

You may use our website to:

• Learn about our Services

• Submit inquiries via our secure contact form

• Access our blog, case studies, or other educational content

• Schedule consultations or request quotes
  
  

4.2 Prohibited Use

You agree not to:

• Use the website for any unlawful purpose or in violation of these Terms.

• Attempt to access restricted areas of the website, such as server backends or databases.

• Use automated tools (e.g., bots, scrapers) to extract data without permission.

• Post or transmit harmful content, including viruses, malware, or defamatory material.

• Misrepresent your identity or provide false information through our forms or communications.
  
  

We reserve the right to suspend or terminate access to our website for any violation of these Terms.

5. Client Responsibilities

When engaging our investigative services, you agree to:

• Provide accurate, complete, and truthful information necessary for your investigation.

• Use our Services only for lawful purposes and in compliance with applicable laws.

• Respect the confidentiality of any reports, evidence, or communications provided by Mobbace.

• Pay all agreed-upon fees as outlined in your client agreement, processed securely through third-party payment providers.
  
  

Mobbace is not responsible for delays or outcomes resulting from inaccurate or incomplete information provided by you.

6. Intellectual Property

All content on our website, including text, images, logos, and designs, is owned by Mobbace Private Investigators or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or modify any content without prior written consent, except for personal, non-commercial use (e.g., printing a blog post for personal reference).

7. Confidentiality and Data Security

We prioritize your privacy and security:

• All communications and case data are protected with AES-256 encryption.

• Information is shared only with authorized personnel or third parties as necessary for lawful investigations, as outlined in our Privacy Policy.

• You agree not to disclose confidential information provided by Mobbace, such as investigative reports, to unauthorized parties without our consent.

For details on how we handle your data, please review our Privacy Policy.

8. Payment Terms

• Service Fees: Fees for investigative services are outlined in a client agreement provided during consultation. We provide transparent, fixed-cost quotes with no hidden fees.

• Payment Processing: Payments are processed securely through PCI-compliant third-party providers (e.g., Stripe, PayPal). We do not store payment information on our servers.

• Refunds: Investigative services are non-refundable once work has begun, unless otherwise specified in your client agreement.
  
  

9. Limitation of Liability

To the fullest extent permitted by law:

• Mobbace Private Investigators is not liable for any indirect, incidental, or consequential damages arising from your use of our Services.

• We do not guarantee specific outcomes for investigations, as results depend on case-specific factors beyond our control.

• Our liability is limited to the amount paid for the Services, and we are not responsible for losses resulting from inaccurate information provided by you or third parties.

10. Disclaimers

• Lawful Conduct: All Services are conducted in compliance with state and federal laws. We do not engage in illegal activities, such as unauthorized surveillance or hacking.

• No Guarantees: While we strive for a high success rate, we cannot guarantee specific results due to the unpredictable nature of investigations.

• Third-Party Services: Our website may link to third-party sites (e.g., payment processors). We are not responsible for their content, practices, or availability.
  
  

11. Termination

We reserve the right to terminate or suspend access to our Services, including website access or investigative services, if you:

• Violate these Terms of Use.

• Engage in unlawful or unethical conduct.

• Fail to meet payment obligations as outlined in your client agreement.
  
  

Upon termination, you must cease using our Services, and any outstanding fees remain due.

12. Governing Law

These Terms of Use are governed by the laws of the Commonwealth of Kentucky, without regard to its conflict of law principles. Any disputes arising from these Terms or our Services will be resolved in the state or federal courts located in Kentucky.

13. Changes to These Terms

We may update these Terms of Use to reflect changes in our practices or legal requirements. Updated Terms will be posted on our website with a revised “Last Updated” date. Continued use of our Services after changes constitutes acceptance of the updated Terms.

14. Contact Us

If you have questions about these Terms of Use or our Services, please contact us:

• Email: contact@mobbace.com
  
  
• Phone: +1 (251) 262 8750
  
  
• Address: Mobbace Private Investigators, 1511 Jerome Avenue, Blackey, Kentucky, USA
  
  

Disclaimer: Mobbace Private Investigators is a licensed agency operating in compliance with state and federal laws. All investigative services are conducted ethically and legally, with a commitment to protecting your privacy.